Motel Res | Free Online Reservation System for Motels Worldwide

Getting Started
Quick Start Guide

Motel Setup
     Motels
     Admins
     Employees
     Motel Information
     Room Groups
     Room Types
     Rooms
     Amenities
     Documents & Files
     Location Information
     Photos
     Store Items

Reservation System
     Orders
     Reservations
     Adding Reservations
     Editing Reservations
     Cancellations
     Calendar
     Weekly Payouts
     Refunds
     Reports
     Reservation Settings
     Reservation System Plugin
     Search Orders
     Room Rates
     Tax Rates
     Discounts
     Holidays
     Block Off Rooms

Support
Customer Service

Reservations

Reservations are a core component of the Motel Res system where customers, motel admins, and employees can reserve rooms. Reservations and reservation numbers are specific to a particular room reserved for specific dates. Reservations are a part of orders. If more than one room was reserved in a single order, each room will have its own reservation number.

Viewing a reservation has the following components:

Customer Information

A description of the room that was reserved: room name, dates, nights, and number of adults and children.

Notes - Motel admins and employees can enter and view notes for the reservation.

Transaction Log - Motel admins and employees can view a history of what has happened with the reservation.

Reservation Summary - A detailed payment breakdown. Admins and Employees can make changes as needed.

Cancel Reservation - Motel admins and employees can cancel the reservation from here. Customers can also cancel their reservation if the motel allows this option in the reservation settings.

Customer Check-In - Motel admins and employees can check customers in and out.

Table of Contents